New Resident Resources

Just moved in? Welcome home! Keep reading to help you acclimate to life in your new neighborhood.

Do this right away

Add these to your to-do list after you’ve moved into the neighborhood.

1. Register for your neighborhood hub

Once approved, you can access resident-only content and you'll receive resident-only emails.

2. Set up auto-pay for your assessments

If you're a homeowner, set up auto-pay through the assessment payment portal to ensure you don't miss a payment. There's even an option to pay by credit card, if you'd like.

Set up Auto-pay

3. Request amenity access

Request amenity access to use [AMENITY NAME].

Request Access

Then get to know your new community

Homeowner assessments

Part of owning a home in a planned community is paying assessments to preserve and enhance shared spaces, like [EXAMPLES OF SHARED SPACES] in [COMMUNITY NAME]. Not sure what that means? Read this article for an overview.

Design review

Want to make updates to the exterior of your home (landscape improvements, architectural modifications, etc.)? You’ll need approval before work begins on the project.

Community concern form

Report issues that affect the whole community — like community landscape, compliance and amenity maintenance — through the community concern form. Include a photo if you have one!

Community governance

There’s a nonprofit entity in place whose purpose is to maintain the vision and integrity of your community: the [ASSOCIATION NAME], or [ACRONYM] for short.

Community standards

[COMMUNITY NAME] has specific community standards on the books to keep your community (and your property value) desirable now and into the future.

Renting out your house?

If you plan to rent your house out to someone else, you or your property management company must fill out the new tenant registration form each time a lease is signed.

Connect with others

Resident directory

Use the resident directory — accessible only when logged in — to connect with your new neighbors.

Resident-led clubs

[PICK THE APPROPRIATE PARAGRAPH]

What’s better than connecting with others who share your interests? Your new community has a host of resident-led clubs to fit most interests. It’s a great way to meet your neighbors, too!

If you’ve got a passion you’d like to share — music, wine, hiking, etc. — start a club and we’ll help spread the word. It’s a great way to meet your new neighbors.

Need help?

We — your [COMMUNITY NAME] Community Life team — are here to answer any questions you might have. Here’s a list of ways to contact us in case you need to reach us.

Quick access from your phone

iPhone/iPad: Access the website through Safari, then tap the share button (a little arrow pointing up) and tap “add to home screen.”

Android: Access the website through Chrome, tap on the three vertical dots in the top-right corner, tap “add to home screen” and then tap “add automatically.”